Privacy Policy

Your privacy is important to HomeFreedom. This privacy policy explains how we collect, use, and protect your personal information. By using our website, you consent to the terms of this privacy policy.

Information We Collect
How We Use Your Information
Sharing Your Information
Data Security
Your Rights
Third-Party Websites
Changes to This Privacy Policy
Contact Us

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or fill out a form on our website.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Information: To provide you with information and guides on home accessibility solutions, including stairlifts, home lifts, and hoists.
  • To Improve Our Website: To analyze usage data and improve the functionality and content of our website.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
  • To Personalize Your Experience: To customize the content and advertisements you see on our website based on your preferences and interests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your personal information on secure servers with limited access.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at info@homefreedom.co.uk.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on this page and update the effective date. Your continued use of our website after any changes indicates your acceptance of the new privacy policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

HomeFreedom
info@homefreedom.co.uk